Wineries and tourism · Lake Country
After-hours tasting questions answered by an AI receptionist
SampleAn illustrative example of an AI receptionist pilot for a tasting room.
The challenge
Peak-season calls about hours, bookings and shipping went to voicemail when staff were pouring.
What we did
- Built a knowledge base from the winery's FAQs and policies
- Set up an AI receptionist with booking links by text
- Routed group bookings and complaints to a manager
The result
Routine questions are answered at any hour, and staff only handle calls that need a person.
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- 546 Leon Ave #101
Kelowna, BC V1Y 6J6
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